ABOUT Kindlyparcel

Welcome to kindlyparcel, a quiet corner of the internet where handcrafted decorations and thoughtful DIY projects come together.

We believe that the spaces we live in should feel personal, warm, and full of gentle character. Whether it is a sunlit garden, a cosy balcony, a welcoming porch, or a quiet corner of your home, the right handmade touches can turn any spot into something special.

That is why we have gathered a carefully chosen collection of handcrafted decorations, creative craft kits, and decorative accessories designed to help you add a little kindness, warmth, and beauty to your everyday spaces.

Our Products

Depending on current availability, our collection may include:

Garden and patio ornaments with a handcrafted feel;
Decorative figurines and display pieces;
Seasonal decorations for different times of the year;
DIY craft kits for creative projects;
Home accents and lifestyle accessories; and
Other decorative products selected for everyday spaces.

Colours, designs, sizes, and materials may vary depending on the season, inventory, and supplier availability. Slight variations may occur because of materials, handmade details, lighting, photography, or screen settings.

Our Approach

We believe in clear product information and a straightforward shopping experience.

Before placing an order, please review the applicable product description, dimensions, materials, available options, care instructions, and assembly information.

Some products may be handmade, prepared in small batches, personalised, or made to order, as stated on the applicable product page.

Reasonable variations in colour, texture, finish, or appearance are not defects unless the product is materially different from the confirmed order.

Order Processing and Delivery

Shipping options, shipping fees, processing times, and estimated delivery times are shown at checkout or explained in our Shipping Policy.

Some DIY kits, personalised items, or made-to-order products may require additional processing time where stated on the applicable product page.

After your order has been dispatched, available tracking information will be sent to the email address provided with your order.

Customer Support

If you have questions about a product, order, payment, delivery, tracking, return, refund, or any other matter, please contact our customer support team.

When contacting us about an existing order, please include your order number and the email address used to place the order.

Customer Service Emails:
kindlyparce@163.com
service@kindlyparcel.com

Contact Phone:
+86 158-4812-9390

Customer Service Hours:
Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM

Store Website:
https://www.kindlyparcel.com

If the phone line is busy, please contact us by email or through the store backend.

The Company Behind kindlyparcel

Brand: kindlyparcel
Website: https://www.kindlyparcel.com
Legal Entity: Xincheng District Yunmei Knitwear Store
Store Operator: Xincheng District Yunmei Knitwear Store
Unified Social Credit Code: 92150102MAC6UYT80G
Date of Establishment: February 10, 2023
Registered Address: No. 18, South Square, Tongda Mall, Chezhan East Street, Xilin North Road Street, Xincheng District, Hohhot City, Inner Mongolia Autonomous Region, China
Postal Code: 010050
Customer Service Emails: kindlyparce@163.com; service@kindlyparcel.com
Contact Phone: +86 158-4812-9390
Customer Service Hours: Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM

For return-related matters, please contact us before returning any item. Our registered address is not a product return address unless specifically authorised by our customer service team. We will provide the current applicable return warehouse information after reviewing your request.

Current Return Warehouse Address:

Attn: Returns Dept / Ticket 90-RVT-5
Warehouse: Green Mountain Reverse Logistics – Bay 9
3774 Birchwood Shores
Burlington, VT 05401-3926
United States

Thank you for choosing kindlyparcel. We hope you find something that brings warmth and beauty to your everyday spaces.

Kindlyparcel is operated by Xincheng District Yunmei Knitwear Store, which manages kindlyparcel.com, order processing, customer service, and related e-commerce activities.